IMPROVING YOUR BUSINESS PERFORMANCE THROUGH ERP IMPLEMENTATION
Most business people today have a vague idea of what ERP means, those who do, believe ERP is sophisticated and expensive management software which big companies adopt to manage their business processes; but in hard fact, ERP is any software, used to simplify business processes within an Enterprise(enhances communication, improves information sharing, ensures good management).
“Enterprise Resource Planning (ERP) software system integrates key business and management processes within and beyond a firm’s boundary.” Companies such as BAT and Guinness Nigeria, are companies who used ERP to manage their business; this companies are known to perform exceptionally well in Nigeria’s though economic weather.
Enterprise Resource Planning software systems (ERP) encompass a wide
range of software products supporting day-to-day business operations
and decision-making. ERP serves this industries and numerous functional
areas in an integrated fashion, attempting to automate operations from
supply chain management, inventory control, manufacturing scheduling
and production, sales support, customer relationship management,
financial and cost accounting, human resources and almost any other
data oriented management process. ERP systems have become increasingly
prevalent over the last 10 years.Most business people today have a vague idea of what ERP means, those who do, believe ERP is sophisticated and expensive management software which big companies adopt to manage their business processes; but in hard fact, ERP is any software, used to simplify business processes within an Enterprise(enhances communication, improves information sharing, ensures good management).
“Enterprise Resource Planning (ERP) software system integrates key business and management processes within and beyond a firm’s boundary.” Companies such as BAT and Guinness Nigeria, are companies who used ERP to manage their business; this companies are known to perform exceptionally well in Nigeria’s though economic weather.
Before now, most companies avoid computer based management tools for
various reason; some avoid it because they see them as difficult tools
to use while other avoid it because they see it as too expensive to
manage; and a large number see no reason to it. But since the advent of
the new Millennium and the development of GSM in the country,
companies and small business alike have started warming up to IT
business management.Imagine a less congested work space, imagine a more improved and seamless workflow, imagine being able to monitor all your business processes and customer inquiry from anywhere in the world. Imagine being able to track your work flow, monitor employee performance, monitor tasks, manage asset, employee and customer information all in one place. Imagine being able to spend more time producing, and servicing your customers
This business challenges are the same in both SME’s and Large Organisations, but it has been discovered that large companies, with much data, more employees, and greater business investment see reason to implement ERP systems; but it is my belief that ERP is a much more useful tool to SME’s than Large Organisations.
Let’s take for example, John Nigeria limited, a business consulting firm; based in Lagos, and as we know, there are so many consulting firms in Lagos, as such, competition is high. John Nigeria limited has about 50 business client, and a staff of about 3 people (a Customer Relations officer, Accountant and Marketing Manager), Mr John who is the chief consultant as well as the HR Manager is in charge of major administrative functions as well ensuring his business succeeds.
Before 2009, Mr John’s business has not been largely profitable (majorly because he was not able to keep up to customer demands as well as ensure optimum business performance). He has thought of various means to improve his business such as increase his staff to cope with customer demands, but that will also increase expenses, and the company could hardly cope with the payment of the present staff. A friend advised him to implement pay as you go ERP web based software. And at a cost of 1000 naira per user per month, Mr John’s business has been booming; now he is more confident, can afford to increase the salary of his staff, and his business has more satisfied client than ever before.
What ERP did was to simplify his business process; it did that by:
- Creating a database that put all his customer information and inquiries in one place accessible to him anywhere he his.
- Creating a data base that monitors his business processes allowing him to eliminate unnecessary procedures and improve his overall business performance.
- Financial Management tools, giving him a detailed analysis of his incomes and expenditures.
- Asset Management tools, helping him monitor mileage on his official car, and creating saving plans for his office rental payment.
- Customer Relationship Management tools, that enable him communicate with his clients easily, via SMS and Emails.
for more information visit http://www.erp-nigeria.com or mail info@erp-nigeria.com or call
+234-803-8888-701 or email info@hisplus.net, info@erp-nigeria.com
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